25/03/2009
- 26/03/2009
Infosecurity
Brussels - Heyzel
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Physical Security
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Video-Surveillance
Access Control
Location Based Tracking
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Secure Mobility
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Mobile Authentication
VPN - Mobile Voice Integration
Mobile Connectivity
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End-Point Security
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Policy Enforcement Agent
Personal Firewall + Encrypted Hard Disk & Files
Remote Device Management
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Data Center Security
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Data Center Traffic Optimisation
Virtualisation & Consolidation
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Internal Network Security
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WLAN Secuirty
NAC (Network Access Control)
IP Address Management
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Voice Security
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VoIP Gateway / PBX Security
VoIP Encryption
Voice Authentication
Voice Recording
Alarm Handeling
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Application Delivery Networks
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WAN Optimisation
Application Acceleration & Load Balancing
Application Firewall
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Perimeter Security
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Firewall & VPN
Intrusion Detection /Prevention
Secure e-mail communication
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Security Management
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Auditing Services
Vulnerability Assessment
Device & Policy Management
Monitoring & Correlation
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NextiraOne, specialist in Secured Communication Solutions,
is pleased to invite you to 'Infosecurity 2009' on 25th and 26th March.
Take this opportunity to meet our Security Experts on the NextiraOne booth!
Click here for free registration and all practical information.
25/06/2009
- 25/06/2009
Contact Centers within the Company of the Future - Brussels- 25 June 2009
Nemo 33 - Uccle - Brussels
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A Contact Center is not just 'a department' in your organization anymore. Benefits of the 'Contact Center's know-how' are everywhere in the company of the future, from welcome desk to customer care, from customers to internal services, ...
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Agenda
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9.30 - Welcome
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9.45 - The Company of the Future: new futureproof concepts based on best practices and new technologies
Raphaël Libois - Business Unit Manager - NextiraOne
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10.15 - Dynamic customer engagement with Genesys : by optimizing your contact center experience, Genesys can help you maintaining quality while saving or even generating money with your Contact Center.
Michel Delfosse - Sales Manager- Genesys
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10.45 - From IVR to IVP: Intelligent Voice Portal for customers: automatization of customer interactions
Stefan Schools - Account Manager Benelux - Vocabase
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11.15 - Your agent, your gateway between exceptional customer experience and excellent business performance: your agent at the center of your contact center
Peter Depoorter - CEO - Ideal Systems
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11.45 - The Office of Tomorow: the new way of working
Kris Bruyninckx - Partner AM - Microsoft
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12.15 - Hosted Contact Center: an innovative Business Model
Christophe Berthomieu - Study Director - Prosodie
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12.45 - Walking lunch
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14.30 - An unforgettable Diving Initation ! (free)
An exceptional diving experience in the world's deepest diving pool!
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For any further information, feel free to contact Ingrid De Keyser on idekeyser@nextiraone.be.
All practical information will be sent after registration.
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