Management
Unified Communications needs professional management with a range of services to ensure performance and cost control.
A Unified Communications solution brings flexibility and performance but it requires professional, experienced management to simplify network administration and maintenance and to help lower the organisation’s total cost of ownership.
Working from our European NOCs (Network Operating Centres), NextiraOne can provide a full range of managed services. All corporate voice and data systems are handled via a single web-based interface which can be integrated with hypervisors such as HP Open View, CA TNG Unicenter and IBM Tivoli.
With a managed services agreement, NextiraOne operates, monitors and optimises IT infrastructure and applications. It allows senior management to concentrate on other long-term, strategic and added-value projects whilst enjoying access to highly-qualified IT expertise and constant updates from a results-oriented partner.
A flexible service approach allows our customers to perform the tasks they have under control themselves and have a professional solution for the services they do not want to perform themselves.
Re-active maintenance
Our customers rely on NextiraOne to perform the support when a problem arises. Within the defined time frame, our engineers will act and solve the problem.
Pro-active maintenance
NextiraOne will keep a close look on the performance and the availability of your communications solution. In our NOC we will receive and treat all the alerts that are sent out by your infrastructure.
Managed Services
With our selective sourcing model, we allow our customers to focus on their core business and to leave some of operational tasks to NextiraOne. These solutions are always tailored to the needs of the customer.
Outsouring
As the complexity of the solutions and the corresponding services is increasing rapidly, more and more customers rely on NextiraOne to take over the complete operational management. Furthermore, they do not necessarily want to make the investment in the solution. NextiraOne combines the technical solution with a flexible financing solution which results in a very transparent OPEX model. No investments have to be made.
Hosted service
NextiraOne offers also on- or off premise hosting solutions. Our customers use our solution at a fixed price per month or based on a price per user.
NextiraOne can bring together our expertise with the best technologies and software from our strategic partners, Alcatel-Lucent, Cisco, in a fully outsourced managed service: for flexibility and choice, outright purchase and hosting options are also available.