Archive 2007

Agenda
Hear about the Genesys Dynamic Contact Centre, where you can orchestrate customer service capabilities in real time, and extend those capabilities to new locations and resources.
Learn how to improve the customer experience, grow revenues and boost agent productivity.
Hear from leading experts in the industry and network with Genesys users from worldwide organisations.Choose from more than 20 sessions and attend free technical sessions.
Evaluate the latest solutions from Genesys and its partners in the Partner Pavilion.
Whether you're a contact centre manager, IT professional or customer service executive, you won't want to miss the premier contact centre event of the year.

Please contact your NextiraOne sales representative

Venue: Bill Graham Civic Auditorium, San Francisco, USA
Date: 16 October 2007

NextiraOne is an Alcatel-Lucent Premium certified partner in all 17 of the countries we serve. For our larger multinational customers, we extend our solution and service expertise world-wide through our Service Alliance programme.

Located in the Business Partner Village on the main exhibition floor, we look forward to welcoming you to the Alcatel-Lucent Enterprise Forum 2008.