Cost-effective quality of service for public organisations
Today, NextiraOne is working with public sector organisations across Europe to help them deliver more cost effective stakeholder services and meet the challenges of new e-government initiatives. Our expertise in communications services and broad experience in the public sector has provided us with genuine insights into the particular needs and goals of those who spend taxpayers’ money.
DERIVING VALUE FROM COMMUNICATIONS IN THE PUBLIC SECTOR
NextiraOne provides communications services to national governments and local authorities across Europe. We also serve many other public sector bodies, including healthcare and educational institutions, and NGOs. This broad experience in the public sector combined with our expertise in communications service has provided us with genuine insights into the particular needs and goals of those who spend taxpayers’ money and how they can directly benefit from the correct use ICT.
Communications technology and services allow those who run public sector organisations:
- to transform the quality of the services they provide to their stakeholders,
- to provide their staff with new tools that enable more efficient working practices,
- to consult with, advise and inform stakeholders and/or voters more quickly and effectively,
- to promote their activities and/or areas to wide audiences,
- and to cut costs.
A key task for local government
As more and more homes and virtually all businesses become connected to the I...
Evolving toward new technology
When it comes to new technology, all public bodies face certain constraints....
Simplifying the development of new services
One technology in particular makes the provision of new stakeholder services...
Freedom from time and space constraints
Many of those who work in the public sector are obliged to spend a great deal...
Guaranteeing the security of information systems
Invariably, much of the information that every public body holds is highly co...
Enhancing every Citizen Interaction
The use of advanced contact centre solutions can greatly enhance the way publ...