Case Study: Federal Government of Lower Austria (NÖL)

Connecting the Lower Austrian Government: NextiraOne implements Unified Communications Solution for the State Administration.
New Communications link 13,000 users across Lower Austria’s 212 Government sites

Challenge

  • Increased availability of employees and improved communication with citizens
  • Integration of 212 locations (13,000 employees) via a new IP network
  • Availability of all services during implementation

Solution

  • New Server Infrastructure
  • Voice over IP for 13,000 users
  • Unified Communications applications
  • Outlook-Integration for e-Faxes
  • Free-Desktop
  • Voice Navigator
  • Interactive Queuing (IAQ) for hotlines

Benefits

  • Increased availability
  • Improved internal and external communication
  • Optimised processes

Partners

Alcatel-Lucent



Activity
  • Federal State of Lower Austria
Size
  • 212 Locations, 13,000 Employees
Weblinks
Address
  • 3109 St.Pölten, Landhausplatz 1 - Austria