- Challenges
- Industry
- Solutions
- Unified Communications
- IT Security
- Customer Interaction
- Core network to front-end Contact Centre applications
- Productive environments for customer service
- Managing performance & productivity
- Ensuring the quality outcomes from each & every customer interaction
- Effective resources & skills management
- Peace of mind with around the clock support
- Satisfied loyal customers, motivated staff & profitable interactions
- Data Centres
- Physical Security
- Unified Building Services
- Services
- Events
Patient Choice
“Giving Patients the choice to select the treatment they want, when they want it”
It is estimated that the high cost of missed appointments costs the UK NHS approximately £600m per year, and in part stems from limited choice and traditional booking methods. With pressure to cut costs and the constant need to ensure a higher quality of care; our solutions can help you to improve Patient choice, resulting in higher utilisation and a lower number of no shows, leading to reduced waiting times, which in the long term generates more revenue and improve Patient outcomes.
Our solutions enable the Patient to have full access to a range of effective and consistent communication channels that fit with their busy lifestyles, improving their experience and helping your organisation to save cost. NextiraOne’s dedicated team of Healthcare Experts, can work with you to design, implement and support solutions which meet your needs exactly, including:
- Multi-Channel Contact Centres
- Call Recording – for audit trail and training
- Digital Media Signage
- We are also able to provide a range of Services to check the performance and configuration of your Contact Centres to mitigate risk and potential downtime.