In an age of increasing mobility and communication, the Hospitality sector must keep pace with the communications needs and expectations of its guests.
However you run your hotel, hospitality, conference or leisure services, the first impression must be the right impression, from the initial phone call or internet reservation, to the interactive reception environment and the guest bedroom. In seeking to improve your occupancy rates and increase Revenue per Available Room (RevPAR), it is the value and quality of the services you provide that will give your property the edge over your competitors, in attracting new custom and retaining customer loyalty.
Your telephony and data services can make a significant contribution in differentiating you from the competition and deliver the ultimate customer experience for corporate and private guests. A state-of-the-art communications network also allows you to streamline your internal operations, from switchboard and reservations to room service, front of house and back office. Improved communications also enhance the way you can manage people, providing a better working environment for staff and the highest quality customer service for your guests.
Our dedicated Hospitality Team has been created specifically to work with you to develop powerful and sophisticated solutions. Whether you are upgrading your telephony, introducing a new Contact Centre, or providing a converged IP environment or wireless network, NextiraOne’s ‘Smart’ Hospitality Services will create the right communications solution - tailored for your needs:
Flexible multi-media access to advanced booking services
Creating a lasting impression from the moment of arrival
A technology-rich environment that creates the ‘Home away from Home’
Providing exceptional services as standard
Innovative conferencing technology to increase revenues and quality of service
Enabling efficient and productive operations
Providing a robust, reliable and secure backbone for all your communications...
Planning for a better future and superior customer experience
ReferencesMelia Hotels International
From China to Colombia, Meliã Hotels International offers accommodation...
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