- Challenges
- Industry
- Solutions
- Unified Communications
- IT Security
- Customer Interaction
- Core network to front-end Contact Centre applications
- Productive environments for customer service
- Managing performance & productivity
- Ensuring the quality outcomes from each & every customer interaction
- Effective resources & skills management
- Peace of mind with around the clock support
- Satisfied loyal customers, motivated staff & profitable interactions
- Data Centres
- Physical Security
- Unified Building Services
- Services
- Events
Managing Multi-Vendor Environments
Managing multi-vendor estates and diverse communications environments
Large international organisations often have complex ICT infrastructures, which may have developed on a local level, or through acquisition and merger. This infrastructure probably includes a variety of vendor technologies, levels of support and version releases. NextiraOne can help manage and support this type of complex environment, harmonising and standardising services and support across borders. Our solutions range from simple telephony support to Managed Services for Unified Communications implementations spanning tens of thousands of employees, across a wide range of vendors, including Cisco, Alcatel-Lucent, Avaya, Microsoft, Siemens and many others.
NextiraOne’s International Service Organisation is designed to provide you with a standardised service process across your whole infrastructure, providing a single point of contact, standard SLA’s and centralised management information and reporting, allowing you to gain control and manage easily. As your requirements develop, our experts can work alongside you to audit your existing estate and design a centralised standardised network infrastructure to achieve your business objectives


